WHERE WE SHIP 

We seamlessly ship via our online store to 

Australia, Austria, Belgium, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia ,Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland,,Ireland, Italy, Japan, Korea (South), Latvia, Lithuania, Luxembourg, Malta,  Mexico, Netherlands, New Zealand, Norway, Poland, Portugal , Singapore, Slovakia, Slovenia, Spain, Sweden,  Switzerland, Ukraine, United Kingdom, United States.

For other destinations and for other shipping methods or services please contact us at  hello@thetailorretailored.com  or call us on  +44 (0) 131 667 7213

RETURNS

Goods must be returned / exchanged within 14 days in their original condition after this we reserve the right to accept a refund or exchange. Please email us at  hello@thetailorretailored.com  for a returns form and if you are a customer from outside the EU you will need to request a returns commercial invoice as well. The goods are your responsibility until we receive them here so please use recorded post. We will issue a full refund or exchange the garment (excluding original delivery charge) within 7 days after we receive the goods back.

If you wish to cancel your order:

(a) You can notify us by email to hello@thetailorretailored.com or call us on +44 (0) 131 667 7213 before we have dispatched the goods to you or

(b) Where goods have already been dispatched to you, by returning goods to us in accordance with the clause set out above.  This is a statement of Policy only, which may be changed at any time and does not affect your statutory rights.


SHIPPING & DELIVERY CHARGES 

UK DELIVERY TIMES & COSTS 

UPS Standard - £9.35 +VAT
Most orders delivered next business day if ordered by 12.00 Noon BST.  Delivery between 9 am-5.30pm, Monday to Friday. 


EU &  EUROPEAN DELIVERY TIMES AND COSTS 

Ireland, France, Italy, Belgium, Holland, Germany, Spain, Sweden, Portugal, Denmark, Greece, Austria, Luxembourg, Finland & Iceland
UPS Standard     £15.92  +VAT
Scheduled day-definite delivery.  Most deliveries will be done within 2-3 business days.

Cyprus, Poland, Ukraine, Czech Republic, Hungary, Bulgaria & Romania 
UPS Standard    £18.52  +VAT
Scheduled day-definite delivery.  Most deliveries will be done within 2-3 business days.

Channel Islands, Switzerland & Norway
UPS Standard   £28.00  +VAT
Scheduled day-definite delivery.  Most deliveries will be done within 2-4 business days.


USA, CANADA & MEXICODELIVERY TIMES AND COSTS

AllUSA States, Canada & Mexico
UPS Express Saver £36.01  
Scheduled day-definite delivery.  Most deliveries will be done within  2-3 days.


ASIA DELIVERY TIMES & COSTS 

Hong Kong, China, South Korea, Japan , Singapore
UPS Express Saver   £43.87  
Scheduled day-definite delivery.  Most deliveries will be done within  2-3 days.


AUSTRALIA & NEW ZEALAND DELIVERY TIMES & COSTS 

Australia & New Zealand 
UPS Express Saver    £43.87  +VAT
Scheduled day-definite delivery.  Most deliveries will be done within  3 -4 days.